FAQ

FAQ
  • How do I book a tour?

It is fairly easy. Simply cruise around the tour categories, pick a package that you fancy and click the Book Now button on its page to fill in the necessary details (dates, contact info, further requests etc). Our staff will get in touch with you shortly to answer your questions and finalize your process.

 

  • What is “tailor-made”? How do I use it?

“Tailor-made” is the term we use to describe fully-custom tour packages that are built accordingly to your personal preferences (accomodation quality, means of transportation, specific destinations, etc). It allows you to set your own budget and make the best of it in every way.

 

  • How do I complete my purchase?

After the details of your tour has been established, your personal travel consultant will provide you with a custom password. You can use it to access “Finalize Booking” tab on the top right corner of our homepage. Inside, you will have a chance to review your order and your summarized itinerary. Clicking “Checkout” button will re-direct you to the PayPal page where you can securely and easily make your payment. Once your payment has been confirmed, your bookings will be finalized shortly and you will receive a confirmation e-mail from us.

 

  • What is your payment policy?

We kindly ask our clients to make 25% of the total amount as deposit payment, just so we can complete the purchase of tickets and bookings included within their selected package. The remaining 60% can be paid to our offices in Turkey, after you pick-up your receipts and tickets.

We use PayPal due to the fact that it offers the most securely encrypted and fastest online payment system in the world. As PayPal does not share any credit card or bank account details between two parties, your personal information remains perfectly safe.

 

  • What kind of passport do I need in Turkey and how does the visa system it work?

Before leaving your home for the journey to Turkey, do not forget to check your passport to see if it is legally valid for at least 3 more months. With a tourist’s visa, you can stay up to 3 months in Turkey.

 

  • What about climate conditions in Turkey?

While packing for your trip to Turkey, bear in mind that our country hosts different types of climate in various regions all year long. According to the season you are travelling in, it might prove useful to check out online weather forecast services for the specific regions you will be visiting. Better safe than sorry!

  • What time zone is Turkey in?

To be able to keep up with your pre-planned activities in Turkey, you need to be aware of time. Turkey’s time zone is GMT+2.

 

  • Cash, cheque or credit card?

Visa, MasterCard and traveler’s cheques are widely accepted in Turkey. However, you might run into slight inconveniences with an American Express. Also, carrying some cash with you for small daily purchases is always advised.

 

  • Do I need ID while travelling in Turkey?

You do not need your passport for domestic flights and other intercity transportation in Turkey. However, it still counts as the most viable form of international identification – thus having it with you at all times might not be a bad idea.

 

  • Can I use my camera in museums?

Some museums in Turkey display artifacts that are forbidden to photograph or record for various reasons. Check in with the museum clerks or watch out for warning signs, just to make sure.

 

  • What do I need to watch out for while visiting mosques?

While visiting mosques in Turkey, leaving shoes at the entrance or carrying them in your hands is customary, since no dirt from outside is tolerated on the fully-carpeted floors. Before entering, women are required to at least mostly cover their heads with scarves and also cover the open parts of their legs and shoulders. If you do not have the right type of clothing with you, many mosque caretakers will be able to provide you with it – for no charge. Silence is a must inside mosques, it is highly imperative that you do not laugh out loud – as this may offend people praying. Functioning mosques are closed to visits during daily prayers.

 

  • Is there any restrictions in Turkey regarding alcohol?

On the contrary to a common misconception, there are no strict limitations or restrictions regarding the use of alcohol in Turkey – except for one small detail. Local liquor stores stop their alcohol sales after 22.00 P.M. However, licensed establishments such as bars, pubs, restaurants and clubs which normally serve alcohol, keep serving 24/7. Out of respect for those who hold fast, drinking near mosques or other religious gathering places is highly discouraged.

 

  • Are museums always open?

Some museums in Turkey can be closed for several days of a week, mainly for maintenance and security purposes. If you are an independent traveler, you can easily check for the relevant information online – via the Ministry of Culture, or through the museum’s own website.

 

  • Is there a way of making cheaper international phone calls?

Using the hotel room’s land line to make international calls might be a little bit expensive. Instead, you can easily acquire burner-phone cards for public phones, from virtually any kiosk around in major cities.

 

  • Do hotels in Turkey offer safe deposit boxes?

Almost every hotel in Turkey, especially in Istanbul – offer safety deposit box services for their customers. Although this service is mostly free, some establishments might charge a reasonable extra.

 

  • What is the power output for electrical appliances in Turkey?

All plugs in Turkey are wired for 220v output. You may easily acquire converters via electrical appliance stores.

 

  • Anything I need to know about tipping?

Staff of restaurants, bars or similar establishments usually expect tips in equal amount to 5-10% of your bill. You may leave it on your table separately, right before leaving the establishment.

 

  • People keep telling me that I need to bargain when shopping in Turkey. Why is that?

In Turkey, bargaining with vendors while shopping is traditional. Do not mistake the vendor’s intentions of keeping you around with trying to sell his ware for higher prices. With some skill and luck, you might be able to bring down the prices quite substantially – and have some conversational fun on the way.

 

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