IMPERIAL TRAVEL accepts bookings subject to the following booking conditions: A ‘Client’ is all persons named on the booking form intending to travel with IMPERIAL TRAVEL. A ’product’ is any service sold by IMPERIAL TRAVEL. An ‘Agent’ is the representative of IMPERIAL TRAVEL, responsible for the process of selling the product to Client(s). General Manager is the person(s) in charge and control of the management of IMPERIAL TRAVEL. All Clients will be deemed to have read, understood and accepted all booking conditions. To confirm a booking, IMPERIAL TRAVEL requires for the agent to have taken full payment of all monies due. A contract between the Client and IMPERIAL TRAVEL becomes valid when IMPERIAL TRAVEL has confirmed the booking in writing and issued an official confirmation. The person signing the booking form (which incorporates these terms and conditions) warrants that he/she has full authority to do so on behalf of all persons whose names recorded thereon, and confirms that all such persons are fully aware of and have understood these terms and conditions. The said contract, including all matters rising from it, is subject to Turkish Law and the exclusive jurisdiction of the Turkish Courts. No employees or representatives of IMPERIAL TRAVEL has any right to alter, vary or waive any of these terms and conditions, not to undertake any liability whatsoever on behalf of Imperial Travel, unless such be in writing and signed by the General Manager of IMPERIAL TRAVEL. IMPERIAL TRAVEL reserves the right to decline any booking at their discretion without further explanation.
GENERAL INFORMATION REGARDING TOUR BOOKING AND PRICING POLICY: Before a booking is confirmed, IMPERIAL TRAVEL reserves the right to amend brochure/catalogue prices due to any circumstances outside the control of IMPERIAL TRAVEL such as but not limited to changes relating to governmental action, increases in transportation costs (including scheduled airfares and the cost of fuel) changes in any dues, taxes or fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports ), increases in admission fees. Bank transfers are accepted as the full amount payable as published. IMPERIAL TRAVEL only accepts credit card payments in Turkish Lira (TL). The full amount payable in Turkish Lira is calculated by taking the daily buying exchange rate on the date of sale multiplied by the full amount published and payable. The said exchange rate can be found at www.tcmb.gov.tr. Your bank will use their own exchange rate when charging your credit card for the amount of Turkish Lira that was withdrawn by IMPERIAL TRAVEL according to tour booking time. Product information is published by IMPERIAL TRAVEL in good faith and IMPERIAL TRAVEL will endeavor at their best to operate all products as advertised. IMPERIAL TRAVEL reserves the right to change any of the facilities and services described in its publications and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment resulting from any change.
DISCOUNTING FOR CHILDREN:
A. Children of ages 0-2 travel free of charge.
B. Children of ages 2-6 receive 25% discount from the per person quote given for the specific tour.
C. Children of ages 6-12 receive 20% discount from the per person quote given for the specific tour.
VISAS AND DOCUMENTATION: Each Client must have a valid passport with at least 6 months of validity remaining. The Client is responsible for obtaining information about entry requirements and the necessary visas to enter the countries to which they are travelling to/in.
TIPS & TAXES: Tips to guides, drivers, hotel staff and so on are not included in package costs and are to be given at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other separate parties are not included unless specifically listed under included features for each Product.
CANCELLATION: Clients can cancel at any time. The cancellation will be effective upon a written request from the Agent (for direct bookings, from the Client) is received by the administration of IMPERIAL TRAVEL. In such cases, the following cancellation fees will apply:
A. 45+ days prior to departure – 25% of the tour booking package value.
B. 30 days to 7 days prior to departure – 50% of the tour booking package value.
C. 7 days to no-show – 100% of the tour booking package value.
D. No refund is given for a partially used Product.
After the booking has been confirmed, proposed amendments must be written by ‘Lead Client’ and will incur an administration fee equivalent to 40€, except for the first change that will incur no fee. No requested changes can be guaranteed. If any number of the party is prevented from travelling because of death, injury or serious illness of the client, close relative or friend, redundancy or jury service, it may be possible to transfer the booking to another suitable person, departure date or tour of similar standards and cost – provided that written notice is confirmed by IMPERIAL TRAVEL.
If a refund is payable by IMPERIAL TRAVEL to the Client, the amount to be refunded will be calculated according to the conditions listed under the CANCELLATION section of this agreement and with consideration of evidence of exceptional circumstances. IMPERIAL TRAVEL will not pay fees charged to the Client by the Client’s bank for processing the credited amount.
MINIMUM NUMBER PRODUCTS: Minimum Number Products are all Products that are not listed as Guaranteed Departure Products. If there are not enough Clients booked on a Minumum Number Product that is cancelled for that reason, IMPERIAL TRAVEL will inform the Client or Client’s Agent. In such a case, the Client is given the free-of-charge option of changing to an alternative date or Product of comparable value or upgrading to another tour or a refund of all monies paid. In this case, IMPERIAL TRAVEL will act in their best endeavors to find a suitable alternative.
GULET CRUISES: The departure date of a gulet cruise may not be changed within 72 hours of departure. In such a case, the Client is given the-free-of-charge option of changing to an alternavite date or Product of comparable value or upgrading to another tour or a refund of all monies paid.
RESPONSIBLTES AND LIABLITY: The responsibility of IMPERIAL TRAVEL and/or its Agent(s) is limited. IMPERIAL TRAVEL and its Agent(s) act only as agents for the passenger in regards to travel whether by air, railroad, motor coach or any other conveyance and assumes no defect, through the acts or defaults of any company or person engaged in conveying members or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of nature, dangerous incidents in the sea, or air, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any other causes.
NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for IMPERIAL TRAVEL passengers, laundry, beverages, alcoholic and otherwise, items of personal nature, airport departure taxes and any other items not specifically listed under the included items tab of each individual tour/package/service.
PAYMENT SCHEDULE: Payment of final balance towards the reserved tour/package/services is due Thirty (30) Days in advance of arrival, regardless of when reservations are made. Credit cards are accepted.
IMPERIAL TRAVEL can accept no responsibilities for loss of or additional expenses to travelers due to delay or changes in schedule. Tour and tour booking services included but not limited to guide services, hotel accomodations, meals and other services are furnished by third parties who are independent and do not act for or on behalf of IMPERIAL TRAVEL and with whom IMPERIAL TRAVEL has no relationships as joint venture or otherwise. Therefore IMPERIAL TRAVEL shall not be held liable or respsonsible in any way whatsoever for inconvenience, loss, damage or injury arising out of or in connection with such tour services, whether same shall be the result of changes in hotel accommodations, food, baggage handling, tour guiding or any other matter related thereto. All such losses or expenses will have to be borne by the traveler. Each passenger waives any claim against IMPERIAL TRAVEL for any delay, inconvenience or damage, loss of property or baggage or injury to or death of persons due to the acts or omissions of said third parties. Any airline/transportation company concerned is not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft or conveyances.
Any deposit received by IMPERIAL TRAVEL towards a confirmed travel package or travel service constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in tours and agrees to all terms, conditions and limitations set forth herein.
